Writing
Nobody Leases a Building
Commercial real estate says it's a people business, then runs searches in a format that throws away the most honest thing the person tells you.
3 min read
Teach the Call, Not the Clicks
The work worth handing to a bot is full of small judgment calls, and the only practical way to hand them over is to show the work and say why.
3 min read
"Laptop-Friendly" Means Nothing Without a Speed Test
"Laptop-friendly" café lists are vibes, not information, and better information is what ends the fight between cafés and the people who work from them.
3 min read